1. Introduction
Welcome to St. George Hotel Parga (“Hotel,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website (saint-george-hotel.gr) and the services we offer. By accessing our website and making a reservation, you agree to comply with these terms. We also take your privacy seriously and comply with the General Data Protection Regulation (GDPR) (EU) 2016/679.
2. Booking & Payments
Reservations can be made directly through our website, by phone, or via third-party booking platforms.
A valid payment method is required to confirm your booking. Payment terms, including cancellation and refund policies, are provided during the booking process.
All rates include applicable taxes unless stated otherwise. Additional charges (e.g., meals, parking) may apply and will be communicated in advance.
3. Cancellation & Refund Policy
Free cancellation is available up to 1 month before check-in.
Late cancellations or no-shows may result in a partial or full charge as specified in your booking terms.
Refunds, if applicable, will be processed within 30 business days.
4. Check-In & Check-Out
Check-in: 15:00
Check-out: 11:00
Early check-in and late check-out may be available upon request and subject to availability.
5. Guest Responsibilities
Guests must respect hotel property, staff, and other visitors.
Any damages caused by guests will be charged accordingly.
Smoking is only allowed in designated areas.
Pets are Not Allowed.
6. Privacy Policy
We are committed to protecting your personal data in accordance with the GDPR. This section outlines how we collect, use, and protect your information.
6.1. Data We Collect
We collect the following types of data:
Personal Identification Data: Name, email, phone number, nationality, payment details.
Booking Information: Check-in and check-out dates, room preferences, special requests.
Technical Data: IP address, browser type, cookies, and usage analytics when you visit our website.
6.2. Purpose of Data Processing
Your data is processed for the following purposes:
To process and confirm your booking.
To communicate about your stay and provide customer support.
To comply with legal obligations (e.g., tax reporting, fraud prevention).
To improve our website and services.
For marketing purposes (only if explicit consent is given).
6.3. Legal Basis for Processing
We process your personal data based on:
Contractual necessity (e.g., booking a stay).
Legitimate interests (e.g., improving services, fraud prevention).
Legal obligations (e.g., tax, accounting compliance).
Consent (e.g., marketing communications).
6.4. Data Storage & Security
We implement appropriate security measures to prevent unauthorized access, alteration, or loss of personal data.
Data is stored for only as long as necessary for legal and operational purposes.
If data is no longer required, it will be securely deleted.
6.5. Third-Party Sharing
We do not sell or rent personal data. However, we may share information with:
Payment processors to facilitate transactions.
Legal authorities if required by law.
Service providers (e.g., email, IT support) under strict confidentiality agreements.
6.6. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access – Request a copy of your personal data.
Right to Rectification – Correct inaccurate or incomplete data.
Right to Erasure (‘Right to be Forgotten’) – Request deletion of your data (subject to legal retention requirements).
Right to Restrict Processing – Limit how your data is used.
Right to Data Portability – Request your data in a structured format.
Right to Object – Withdraw consent for marketing or data processing.
To exercise your rights, contact us at [Insert Contact Email]. We will respond within 30 days as required by GDPR.
6.7. Cookies & Tracking Technologies
We use cookies to improve website functionality and user experience. You can manage cookie preferences through your browser settings.
View our cookie policy.
7. Limitation of Liability
We strive for accurate information but do not guarantee error-free website content.
We are not liable for external booking platforms or third-party services.
We are not responsible for acts of nature, strikes, or travel disruptions beyond our control.
8. Amendments to These Terms
We may update these terms periodically. Continued use of our website constitutes acceptance of any modifications.
9. Contact Information
For inquiries about these Terms & Conditions or our Privacy Policy, contact:
St. George Hotel Parga
1 Patatoukou Str, Parga 48060 GREECE
Mobile (+30) 694 4850 817
Landline (+30) 26840 31350
Email info@saint-george-hotel.gr